OUR SERVICES



 

Whether it's an illness or an injury, you can count on our team to take all the necessary steps to provide you with a quick diagnosis and an appropriate treatment. SouthStar Urgent Care clinics offer a wide range of award-winning services.
Our Clinic Hours: Monday - Friday 8am - 8pm • Saturday & Sunday 9am - 5pm 
 

ER vs. URGENT CARE?

 

 Within our clinics, you can receive treatment for any of the following or related reasons:

All of our clinics are equipped to perform COVID-19 Testing Click to view a full list of our SouthStar locations and hours.

Due to current state guidance: Protective Face Masks are REQUIRED to be worn at all times while in our facility.
CDC Travel Guidance:
Safe Waiting Zone:
For the safety of our team and customers, masks and social distancing practices are being implemented throughout our clinics.  
 

Abscess Treatment
Allergic Reaction
Allergies
Asthma Attacks
Bronchitis
Cough, Congestion
Cuts, Lacerations
Dehydration
Diaper Rash
Nausea/Diarrhea/Vomiting
Ear Infection, Earache
Fever
Flu Treatment
Gastrointestinal Disorders
Gout
Gynecological Conditions
Headache, Toothache
Heartburn
Infections
Poison Ivy, Skin Infection
Sinus Infection
STD
Urinary Tract Infection
Eye Infection

Abrasions
Burns
Minor Injuries
Acute Back Pain
Eye Injuries
Musculoskeletal Pain
Acute Neck Pain
Foreign Bodies
Splinters
Animal or Insect Bites
Fractures Strains
Sprains
Sutures, stitches, staples

Blood Work
IV Fluids
Rapid Strep Testing
EKG
Mono Screen
RSV Testing
Flu Testing
Pregnancy Testing
X-Rays
Glucose Testing

Flu Vaccine
School Physicals
Fit for Duty Physicals
Pertussis Vaccine
Sports Physicals
Return to Duty Physicals
Tetanus Vaccine
Camp Physicals
General Physicals
Employment Physicals Firefighter 
Police Physicals DOT/19A Physicals

SouthStar Urgent Care (SouthStar) places a high priority on efficient and effective Occupational Health services to ensure your employees are productive and healthy. With over 25 years of experience in Occupational Health and employer services, we are dedicated to partnering with your business on protocols and preferences that assure a high level of customer service for both employer and employee.

SERVICES:

  • DOT & NON-DOT drug and alcohol testing
  • FormFox electronic drug and alcohol collections
  • Physicals
  • In-house Medical Review Officer (MRO) services
  • Full TPA Services for random programs and drug panel customization
  • In-house digital X-rays
  • Pulmonary Function & Respirator Fit Testing
  • OSHA Audiograms
  • Work related injury & illness management
  • On-site services

      *All services may not be available at all SouthStar locations

 

WORK PLACE INJURIES

All of our medical providers have been trained in emergency care and can handle any type of injury, while still understanding the importance of OSHA. SouthStar’s top priority is returning our employees back to work quickly and safely.

DRUG AND ALCOHOL TESTING

Drug and alcohol testing is a prerequisite for gaining and/or maintaining employment in most industries. Drug/alcohol abuse in the workplace can lower your productivity, revenue, and place other employees at risk of injury. Our main goal at SouthStar is to help provide a safe, drug-free environment for all your employees. Our certified collectors/technicians reliably perform drug testing consistent with DOT standards for either regulated or non-regulated purposes.

EMPLOYMENT PHYSICALS

Employment physicals can ensure that each employee is fit to perform his/her job duties. With in-house x-rays, vision exams, pulmonary function and respirator fit testing, and vital sign checks, SouthStar Urgent Care is equipped to customize an employment physical protocol to meet your needs. Employment physicals include Pre-employment Routine, Hazmat, Annual, Return to Work, CDL, USCG, OGUK (formerly UKOOA), Crane Operator.

ONSITE SERVICE

SouthStar offers Onsite Services that are convenient and help save time for your organization. This program is designed to deliver our quality occupational health services directly to the job site or office location.

  • Flu shots & various immunizations
  • Drug screen & alcohol testing
  • After hour services upon request

 

Proud member of the National Association of Occupational Health Professionals (NAOHP) and Drug and Alcohol Testing Industry Administration (DATIA)

Employer Forms:

Do you already have an established account with SouthStar Urgent Care? Please click here to download our Service Order Form. Your team member should present this form before receiving Occupational Medicine services at any SouthStar Urgent Care location. Please note patients must present their photo id at the time of service.

Are you ready to partner with SouthStar Urgent Care? Please click here to download our Account Set-Up Form. Upon completion email to occmedsupport@gosouthstar.com. SouthStar Urgent Care will tailor an exceptional occupational health program to fit your specific industry needs.

 

 

Resources

There are multiple resources available to the public for use throughout Louisiana:

  • Phone: Call the Louisiana 211 Network by dialing dial 211
  • Text: Text the keyword "LACOVID" to 898-211 for the most current information about the outbreak as it becomes available.
  • Community closures and official alerts from the state Click To View

National Resource: CDC website is CDC.gov

 

To help keep healthcare as accessible as possible for our communities, we accept multiple forms of payment:

Insurance:
We accept all commercial insurance plans. A valid ID must be presented with your insurance card at the time of service. If you have any questions regarding your individual or family insurance plan, please visit your local clinic location with your ID and valid insurance card. (view clinic list here)

Medicaid:
We accept all Louisiana Medicaid plans and Arkansas Medicaid.


Medicare:
We accept Medicare.


Self-Pay:
We offer a self-pay option for our customers, all costs will be discussed during the time of service. The total visit cost is determined by services provided for the patient’s specific care plan.

Upfront Costs:
Upfront costs will follow the customer’s specific payment resource case. (This could include applicable copay costs, deductible costs, self-pay costs, etc.)

Payment:

We accept cash, check, debit and major credit cards (Visa, MasterCard, and Discover).
To pay your bill online click here
Please contact us if you have any questions or concerns regarding our payment policies.